Rob was amazing to deal with. He even sent me stuff for free sometimes. He was definitely one of the 'good guys' in the 2002 community. I was sad to hear he closed shop, and now this. ouch.
Regarding Jim at 2002ad though... my buddy dropped a car there to get a new interior and never really checked on it, and they never called him. About 9 months go by, he checks, and nothing was done to it (he had a premature kid, and lots of family drama so the car wasn't a priority). He finally goes to check in on it after his life settled, and pay for it, and 2002AD changed hands, and his car was gone. It was lein sold (illegally because my buddy was never contacted about it) in OR and sent to the midwest somewhere. Sounds like that was one of the cars Jim took with him... Not cool.