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Gouged By A Local Bmw Dealer


LimeySteve

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So my friend is in Ontario & drops in at the BMW Dealership there, he  buys me the door handle gaskets & rear 1/4 window gaskets (the hinge for the rear window) , over $160 !! . They charged him $15.62 for the small handle gasket & $17.06 for the large one (they added $10 to the LIST price of each gasket ) then $42.58 for the window gasket each (double the LIST price). I was shocked & disgusted by their blatant gouge. He's returning the parts on Monday & Steve at Blunttech has my order !

 

I was trying to get the parts on tomorrow but at that price I am more than willing to wait for Steve.

 

Never again will I try a BMW dealership .

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I know a lot of dealerships (all vehicle makes) do at least a 15% markup over list price on parts for customers that walk in there. I have had quite a few customers go to the dealer and get their own parts and bring them in to install thinking it will save them money, but it ends up costing more due to the markup the stealer adds on.

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Local dealer here in Dayton (long gone, both dealership and dealer-- this was 1970) overcharged my wife by 100% when she bought a radiator cap--while I was in Vietnam!  I never darkened that dealer's door again, and told all my fellow owners.  In fact, early meetings of our local CCA chapter were mostly gripe sessions about that dealer--seeing who had the worst story to tell...So this is nothing new.

 

mike

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Steve , Savage BMW in Ontario was family owned and a great we love BMW store, it is now owned by Penske and any over the counter retail parts they double the list cost from their online site. I was there last week, the clutch return spring in the peddle box in my 75 snapped, it list for 5.83 on the online Penske site and not worth paying shipping so I printed the page with the part # and list price and did a drive in the M over to the now Ontario BMW , showed the kid, to me :), at the parts counter what was left of the spring and then gave him the page I had printed out with the part # , I was surprised when he said he had 7 in stock and then he said they were $12.00 !!! . I pointed out to him that the list price, which was also on the page , was 5.38 , Oh, he said I guess I can do less than $12 how about 5.38 , so I bought 2 for 11.62 I have the receipt in front of me. Part # 35311104531 they have 5 in stock if you need one and remind them what their list price is and not the stealer price they charge. 2 sites below that sell online at 30% below list, both BMW dealers, I have have used them for parts for both cars , best price on factory parts I can find and great service.

Harry

 

www.thebmwpartstore.com

 

www.getbmwparts.com

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The good, bad, and ugly.  It all depends.  You got the ugly.  The good-Years ago I ordered a complete headliner for my E34 from the local dealer for $250 shipped free!!!.  Ordered online a sport exhaust system for my E90 on sale for $1k.  Sometimes it helps to know the parts guys behind the counter and if you don't need parts right away BMW dealer discounts online are available.

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I have always had positive experiences buying parts from dealers. As someone mentioned above, it helps to get to know the guys behind the counter and always ask what they can do for you. Most have the ability to adjust the price, you just have to get them to do it. I was buying Toyota parts for 10% above cost for my 85 FJ60.

 

For my 02, I just walked in with a list and asked if they wanted my money or should I take it to an online seller. They looked up some prices and were able to match them. I work with one guy and we have a good relationship and I am even able to get better than most online places now. I try to be as low maintenance as I can and thank him profusely for his help.

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Caveat emptor or buyer beware.  I like check prices at http://parts.bmwofsouthatlanta.com/ looking under classic BMW to see if they are competitive with other vendors. Some parts are more and some less. If less, I will go to my local dealer and they are usually the same price. I then use my BMW CCA membership and they knock another 15% off.

 

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