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Help getting an issue resolved with Ireland engineering?


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I know that IE is held in high regard on this forum and my experience with them has been good, with the exception of one issue.

I bought a rebuilt steering box from them for my '02, and had to return it for a variety of reasons. I was told I would get the price (~$700) credited back to me on my Visa once it was received. I've called twice, spoken to Flavio and Ken, who both said the issue would be resolved but it hasn't. It's been 3 weeks now.

The Ireland guy himself is completely unresponsive. Anyone else had problems? Tips on resolution?


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