Too bad you aren't here in Vancouver. I'd of set you up right.

Seen that switched outlet create tons of problems and few "god I'm stupid" moments. Really hard not to laugh at the customers. Installers should know better as should the electrician who wired the house...

I'd suggest that the repairman look at the incoming drop and tap. Usually it is a sign of either damaged/chewed up cable (squirrels and mice) or a line/trunk amp that is out of spec. Could be as simple as a poor fitting also.

Good luck!
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