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Thread Topic: What Say You, Wise Ones??? Threaded

   
Date: 6-18-08 07:38
From: ianpringle in Kingston, Ontario View user's profile Send e-mail
Subject: What Say You, Wise Ones???

On April 22nd, I sold an E21 sun visor to a certain customer who advertises regulary on 2002 FAQ and who shall remain nameless for the moment. A few weeks later, this customer sent a cheque for the full amount of $20.07 (actually for more than the full amount - $28.00 - of his own volition - quite nice) - but, my name was misspelled on the cheque. Having cashed enough personal cheques at my bank to know they would never accept such a cheque, I immediately emailed the customer, pointing out that he had both overpaid me and misspelled my name, making the cheque uncashable in my opinion. I tore the cheque into pieces, sent him a photo of this torn-up cheque to prove that I wasn't trying to "double-bill" him and asked for a replacement cheque. His rather vague response left me with the impression that a replacement cheque was on its way.
Two weeks go by - no replacement cheque arrives - I send a polite email asking for an explanation - no response to the email. Four days later, I send the same email - once again, no response. So today I sent a new email, admittedly a bit more aggressive in tone, asking him to provide a legitimate reason why I hadn't received payment yet. He finally responded to this email by simply saying the cheque would be in the mail the next day. I responded by saying that was a good thing, as I was about to go public with this grievance if he had failed to respond to a third email in a row. End of story, I thought.
Now, he's got something sizeable up his butt, demanding that:

a) I mail him back the torn-up cheque (as if photographic proof isn't good enough?) as well as an official document from my bank verifying that they would not accept the original cheque (which was torn-up 3 weeks ago) because of the misspelled name
b) I mail him $35.00! to cover what he claims to be his bank's service fee for stopping payment on a cheque, a fee which, strangely enough, he made absolutely no mention of before when I first asked him for a replacement cheque. $35.00 to stop payment on a cheque - who is he dealing with - the Bank of Corleone?!?!?

Then and only then will he send me my cheque for $20.07.
I tried phoning him twice tonight to try and resolve this like normal adults - twice, he hid behind his answering machine.
Some of you out there may have done business with me in the past, and can hopefully vouch for the fact that I run an honest operation selling good quality parts to fellow BMW enthusiasts at decent prices. So tell me - am I the one at fault in this matter???
What say you, Wise Elders of the 2002 - thumbs up or thumbs down on this unnamed customer??? I await your ruling.....

Thank you for your indulgence,

Ian Pringle
Kingston, Ontario, Canada
pringle_5@sympatico.ca


Last edited by ianpringle on 6-19-08 09:12; edited 1 time in total



Date: 6-18-08 08:40
From: Pinepig in Citrus Heights, CA View user's profile
Subject: Re: What Say You, Wise Ones???

Post up the name, I'll flame any for sale post he put's up until Jesus himself comes back just cause I'm a douchbag and I don't have Al Canuck to pick on anymore.
_________________
Charlie Mac in Sacramento.
My Blog

I'm an كافر



Date: 6-18-08 09:21
From: ianpringle in Kingston, Ontario View user's profile Send e-mail
Subject: Re: What Say You, Wise Ones???

I certainly appreciate your offer as well as your style, Charlie Mac, but I'd like to try and keep things fairly civil for the time being in the hopes that this customer will finally calm down and do the right thing. But I'll definitely keep your generous offer in mind!

Ian Pringle: pringle_5@sympatico.ca



Date: 6-19-08 08:38
From: dhs View user's profile
Subject: Re: What Say You, Wise Ones???

Today it is not too hard to figure out who the two parties are and see what each feels is reasonable. It is going to be tough for either of you to bend to the other person's 'reasonable' position when you are both dug in. So forget about what you feel is reasonable and just find the agreeable middle point and move on.



Date: 6-19-08 08:50
From: H_Krix in Atlanta, Ga View user's profile
Subject: Re: What Say You, Wise Ones???

Christ...

Ian: Sometimes people get busy in life. Bill may have had a bunch of crap going on, and losing $20 for a few weeks shouldn't land you in the poorhouse. Cut the guy some slack, take a deep breath, and chill the hell out. You'll get your money in enough time; Bill didn't get to be as reputable person as he is by stiffing people out of their money. If he did, we'd have heard about it by now.

Bill: Digging your heels in here is just going to piss off Ian more. Write a new check, maybe even type it out so there is no mistaking bad penmanship for the wrong letter, and then never do business with one another again if you all think its so much of a hassle. Yeah, "Going Public" seems like a silly threat, but at the same time, its just $20.



My shipments and payments have been slow in the past. I forgot to mail Bill a check for $175 for like 3 weeks after he sent me my kickpanels, and he never even twitched about it. It'll all come out in the wash, and life is too damn short to get your panties all twisted over silly crap like this.
_________________

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Date: 6-19-08 09:09
From: asvander in Madison, WI View user's profile Send e-mail
Subject: Re: What Say You, Wise Ones???

All I know is that I would be pretty pissed if somone posted my bank account number on a forum over $28.00... You should remove that pic or at least block out the account numbers.
_________________
Aric Vander Werff
1974 2002tii 2780746 (for sale)
1973 2002tii
1973 2002 parts car
1997 M3


Last edited by asvander on 6-19-08 10:46; edited 1 time in total



Date: 6-19-08 09:27
From: PatAllen in Quebec View user's profile Send e-mail
Subject: Re: What Say You, Wise Ones???

all that for a destroyed cheque of 28 $ ??

what else could have you done Ian, eat the pieces ???

I have dealed many times with Ian and HE IS A VERY TRUSTABLE PERSON.


Suggestion: PAYPAL.
_________________
1976 turbocharged 2002, 14psi, T3, 70%LSD, urethane bush, 36x15 intercooler, 63mm tby,SDS EM4F, 5sp overdrive. Bilsts. Tech edge wb02, datalogger, recaros.
1974 2002 auto (under resto)
1992 325i
1991 318is
1985 XR4TI, 22psi
1986 Toyota pick-up



Date: 6-19-08 10:09
From: BillWilliams in Maryland View user's profile Send e-mail
Subject: Just a bit different story

Guilty as charged on the overpay and mis-pell, he did e-mail me and with a speed bump in our family's life right now, I was not responsive, no excuse, just the fact.

Now the difference is, he e-mailed again me to remind me of my tardiness a couple nights ago, I responded to the e-mail, "Check in the mail tomorrow", I even had it written out.

Then he e-mails me back to that he needed a reason for my tardiness and he was going public. That POed me after I had committed to make the payment with an L.

About hiding behind the answering machine, I had just left to go back to the hospital with our pet. Be careful about making accusations when you have no idea what is going on Ian.

So I get pissy and asked him to return my first check or pay the stopped payment fee which my bank does charge, that is easier to believe than a bank will not cash a customer's check minus an L.

So, that is where we stand, when I get the torn up check back or the payment for stopped check, his check will be in the mail the same day.
_________________
1972 2000tii Touring
1972 2002tii with A4 system
1972 2002tii found a motor
16' Mad River


Last edited by BillWilliams on 6-22-08 04:29; edited 1 time in total



Date: 6-19-08 10:15
From: kremington in San Mateo View user's profile
Subject: Re: What Say You, Wise Ones???

IMO...
Seems what happened here was a simple breakdown in communication. I know Ian to be an honorable & trustworthy guy to do business with and always very helpful. I think the other party should consider this, cool off, and send Ian the check properly. Placing a hold on a check could have been an over-reaction in this case. Regardless, it's his personal choice and not Ian's responsibility. In the future, I'd suggest getting in communication and establishing a plan before tearing up a check.


-Keith
'74 Atlantik 2002tii



Date: 6-19-08 10:54
From: justinevert View user's profile
Subject: Re: What Say You, Wise Ones???

It could just be a simple miscommunication, anybody who has been married would understand.

As for Ian, he has been nothing but awesome. He is prompt, helpful, patient, and respectable in all of my dealings with him. I would consider him a stand up guy from what he has worked on for me. I would consider him again with any part I am looking for.

Justin

'75 02
Lola



Date: 6-20-08 04:24
From: gregp553 in Clarkston, MI View user's profile Send e-mail
Subject: Re: Just a bit different story

This has to be the dumbest standoff I've ever seen. First, I've never heard of a bank not cashing a check because of a missing letter in a name. My name is routinely misspelled on checks. Put it in an ATM slot and forget it. Second, the simple insertion of the missing letter would have worked regardless. Then it gets dumber. You're haggling over 20 bucks. I'll send you the 20 bucks just to end this thing. That 20 plus the $120 Alonzo got from me will teach me not to deal on this board. It's just too silly to be real. Ian, I still can't believe you send parts before they're paid for, but we beat that dead horse months ago. But, if you got the check before sending the parts, would this still be an issue? . . . I wonder.
_________________
76 Sienabraun
Where's Alonzo?!



Date: 6-20-08 06:20
From: BillWilliams in Maryland View user's profile Send e-mail
Subject: His new check is in the mail. (nt)

(nt)
_________________
1972 2000tii Touring
1972 2002tii with A4 system
1972 2002tii found a motor
16' Mad River



Date: 6-21-08 07:48
From: Todd21 in Norris, Tennessee View user's profile Send e-mail
Subject: Re: His new check is in the mail. (nt)

Bill, you better make sure sending a check is alright with Ian.... He did ask for a cheque! Maybe the banking practices in Canada are the reason BMW parts are so expensive there......

I think this is the most pitiful thing I've ever read on the forum. There are issues we all deal with on a daily basis that I personally get some break from by working on my car.... I'm typically impressed by the level of professionalism and help offered by the members of this forum. Let's get back to what this site is supposed to be about helping out fellow 2002 owners.



Date: 6-22-08 04:39
From: jgerock in Alexandria, VA View user's profile
Subject: Re: His new check is in the mail. (nt)

Whoops! Sorry.... I thought I had clicked on the post dealing with some loose nuts.

"Can't we all just get along".
_________________
Jim Gerock
BMWCCA # 381868
73tii "Celeste" # 2764081
71 VW Bug


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Date: 6-23-08 05:22
From: ianpringle in Kingston, Ontario View user's profile Send e-mail
Subject: Re: His new check is in the mail. (nt)

Thank you for the above input. I concede victory to Mr. Williams - he was right, I was wrong. I've already put his torn-up cheque, his bank's $35.00 cheque-stop-payment service fee and a card of apology in the mail. Hopefully, this will be sufficient to put this matter to rest.

Thanks again,

Ian Pringle
Kingston, Ontario, Canada
pringle_5@sympatico.ca



Date: 6-23-08 11:01
From: danjrusdug in Little Rock, AR View user's profile Send e-mail
Subject: Re: His new check is in the mail. (nt)

ianpringle wrote:
he was right, I was wrong. Hopefully, this will be sufficient to put this matter to rest.

pringle_5@sympatico.ca


Ian,

Your stock just rose substantially in my book. Those words are some of the hardest to say, even on a public forum. Taking responsibility for your own actions is huge no matter what the other person did or did not do.

I now regret advising you to take a valium. : )

Cheers!

Doug
'73 tii Atlantik



Date: 6-23-08 01:39
From: ianpringle in Kingston, Ontario View user's profile Send e-mail
Subject: Re: His new check is in the mail. (nt)

Doug,
Actually, the "generics" are much cheaper.....

Ian Pringle


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Date: 6-25-08 06:34
From: ought2 in Maine View user's profile Send e-mail
Subject: Re: His new check is in the mail. (nt)

But are they as effective...? (Just kidding!) Glad to see the problem is resolved.



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