A lot of bike riders here, so I thought I would pass this along.
I've used Yakima racks for the last 20 years. My original 1A (or is it A1) rack is still going strong since 1985.

Recently, I stripped out one of the fittings on my Q-towers after swapping it from car to car. Totally my fault. I called Yakima just to see if I could buy only the part I needed. After they took my info, they tell me that they would be sending a new tower to me, gratis, and thanks for using Yakima products.

This is the second time they have warrantied rack parts even though I have told them it was from my own stupidity. The other time was driving into the garage with the bike on top. Snapped a rack tower. They sent a new one for that, too.

It's just REAL refreshing to deal with a company that still backs their customers.

Steve J
72tii & 88M3 with Yakima 1A rack
99 328i with Thule 753 rack(not to start any Thule vs Yakima arguments, the Thule works on the E46 tons better than the Yak did)