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Thread Topic: PC Virus or spyware, how can I can get rid of it? Threaded

   
Date: 1-9-07 07:56
From: BillWilliams in Maryland View user's profile Send e-mail
Subject: PC Virus or spyware, how can I can get rid of it?

I just recently got a virus or spyware on my laptop PC. I have it protected with Norton, ran Norton full scan three times and it will not remove it.

Whatever it is, seems to have attached itself to internet explorer and will not let it launch. Instead, it returns a message that my security is breached and I need to buy this particular software to get rid of it. I also get a balloon pop-up from the system tray that says:

System Alert: Malware threats
Your computer is infected with a back door Trojan that allows the remote attacker to perform various malicious actions. Click this ballon to download malware removal software.

If there is some way you can tell me how to get rid of it, I appreciate it.

The way I know get to the internet is through an application called Advanced Browser



Date: 1-9-07 08:41
From: 02unaboy in Manhattan View user's profile
Subject: Re: PC Virus or spyware, how can I can get rid of it?

I think you have what is know as homepage hijacker. You need to run Spy Bot. If you don't have it check it out on Google. Another great program is Ad-Aware. Both are free and downloadable from the internet.

Don't click on any links that come up when you get that advetisement as your homepage.

I hope this works for ya...

02unaboy...



Date: 1-9-07 09:33
From: GD in Bel Air, Maryland View user's profile Send e-mail
Subject: Re: PC Virus or spyware, how can I can get rid of it?

Like 02unaboy said, Ad-aware is a good product to use in addition to your virus software.
http://www.lavasoftusa.com/products/ad-aware_se_personal.php

Strange browser popups are usually caused by plug-ins. When you see that on people's machines, the plugin is usually listed under the "Currently installed programs" and can be removed. Go to #Control Panel #Add Remove Programs. Look through the list. You will recognize most of the programs there. If there is something that looks questionable, type the name into Google and see what it's for. Sometimes google will lead you to a security site that will list the program as spyware and give instuructions for how to remove it.

The other thing you should do is use Firefox instead in Internet Explorer.
http://www.mozilla.com/en-US/firefox/
_________________
1975 2002
1994 325is
Projects and pictures -- http://donarum.com/cars



Date: 1-9-07 11:18
From: mikem in Fort Worth, TX View user's profile Send e-mail
Subject: I recently went through something similar

I had Norton installed also. I ran EVERYTHING I could find for over a week, SpyBot, AdAware, and about 10 others. I could never get it to be right again, so I gave up and reinstalled the system. It was work to recover, but it does a PC good to be refreshed.

I suggest that you sabe all your data files and network settings, etc. and reinstall back to a lean, mean machine.
_________________
'76 2002 (Sold)
2002 Subaru WRX Wagon (at least it's a 2002)



Date: 1-9-07 01:20
From: gwb72tii in the great PNW View user's profile Send e-mail
Subject: Re: PC Virus or spyware, how can I can get rid of it?

Buy a Mac

sorry <):-)
_________________
gwb72tii

Whenever you find you are on the side of the majority, it is time to pause and reflect.
Mark Twain [Samuel Langhornne Clemens] (1835-1910)



Date: 1-9-07 02:33
From: _z_ in Langlois, Oregon View user's profile Send e-mail
Subject: Re: PC Virus or spyware, how can I can get rid of it?

another good one is
http://housecall.trendmicro.com/

I think one of the programmers at trend is an 2002er!

That will do a virus and malware scan using the latest defs for free

But it might be worth trying to download firefox and use that to get on the net and run your housecall from that. Some really nasty IE browser hijackers will know what you are trying to do and make it fail.

best of luck!



Date: 1-9-07 03:39
From: RayC911 in San Ramon, CA View user's profile Send e-mail
Subject: Re: PC Virus or spyware, how can I can get rid of it?

I wouldn't waste anymore money on anti-spyware to try to fix you current problem. You will never get rid of it 100% anyway. I would do what MikeM suggested. Save as much important files as you can; to a flash drive or burn it on a CD, reformat and reload you drive and start over. Load the newest anitvirus and watch where you surf and what emails you open. Computer viruses are like drugs, it will never be completely eliminated so you just need to avoid it. Using Firefox is another good idea too.

Oh, and always have your important files/pics/etc backed-up too because you may not be as lucky with a crazy virus.
_________________
Ray
73 Chamonix-S14 powered




Date: 1-9-07 03:46
From: esty View user's profile Send e-mail
Subject: Re: PC Virus or spyware, how can I can get rid of it?

RayC911 wrote:
I wouldn't waste anymore money on anti-spyware to try to fix you current problem. You will never get rid of it 100%


that's poor advise...ad-aware and spybot, in combination will remove any and all malware...trend-mirco's housecall as mention'd will verify it's been eliminated...it's a big job for some people backing up all their files in prep of re-formatting

the best advise given is to clean the system then ditch internet explorer for firefox...there might be a slight learning curve with the addition of a few key extensions but you'll never pick up another bug using firefox
_________________




Date: 1-9-07 04:10
From: RayC911 in San Ramon, CA View user's profile Send e-mail
Subject: Re: PC Virus or spyware, how can I can get rid of it?

esty wrote:
RayC911 wrote:
I wouldn't waste anymore money on anti-spyware to try to fix you current problem. You will never get rid of it 100%


that's poor advise...ad-aware and spybot, in combination will remove any and all malware...trend-mirco's housecall as mention'd will verify it's been eliminated...it's a big job for some people backing up all their files in prep of re-formatting

the best advise given is to clean the system then ditch internet explorer for firefox...there might be a slight learning curve with the addition of a few key extensions but you'll never pick up another bug using firefox


I'm not a tech by trade but I work with tech nerds all day long. Sh*t, I never even learn how to format a hard drive since I've always had someone to do it. But what I do know is that you can get a band-aid fix but more often than not, the virus will still be lingering. Not only will you waste you $$ on the anti-counter attack, you may find you computer rebooting itself over & over and not be able to retrieve anything at all. Then , you'll really be SOL. But this is not professional advice, just from my experience so take it with a grain of salt. Plus, don't assume you can't get any bugs or virus with Firefox, you can.

BTW Bill, glad you are up and around.
_________________
Ray
73 Chamonix-S14 powered




Date: 1-9-07 04:36
From: BillWilliams in Maryland View user's profile Send e-mail
Subject: Ran adware and spybot, now I can access IE

Tomorrow I will run housecall and look for firefox.

Thanks for the advice, I am happier now.

By the way, I did just get a Mac and in the process of moving over files and will turn the PC over to the son.

Loved Macs 'back in the day" work took me to Mr Gate's maching, now I am going back. Do I need a virus program on the Mac and if so, which one? Running Safari as the Internet browser



Date: 1-9-07 07:35
From: kcdonahue in Maryland View user's profile Send e-mail
Subject: Re: PC Virus or spyware, how can I can get rid of it?

Bill,

Two more bits that may help.... When dealing with spyware I usually download and run Ccleaner http://www.ccleaner.com/ to empty out all of the odd ball temp files that spyware reside in. Once I'm done I typically remove it (don't have to but its a habit...) Next I run hijack this http://www.majorgeeks.com/download3155.html, which will help remove registry entries that some spyware use to run. BE CAREFUL with hijack this as you can really mess things up with it!!! If I am still having problems I will use SpyBot Search and Destroy http://www.safer-networking.org/en/index.html. If the stuff is really stubborn I have found that a program called Ewido is pretty effective at getting some of the deep rooted malware out http://www.ewido.net/en/.

For the Mac there are quite a few different antivirus packages out there. I'm currently using Norton Antivirus for my Mac (free from work) and I really cant say anything good or bad about it.... Using a PC now because I'm too lazy to go upstairs and get my Mac...

Casey



Date: 1-9-07 08:57
From: mikem in Fort Worth, TX View user's profile Send e-mail
Subject: Here was my saga (nt)

(nt)
_________________
'76 2002 (Sold)
2002 Subaru WRX Wagon (at least it's a 2002)



Date: 1-10-07 12:48
From: ray_koke in Tianjin View user's profile Send e-mail
Subject: Re: PC Virus or spyware, how can I can get rid of it?

BillWilliams wrote:
I just recently got a virus or spyware on my laptop PC. I have it protected with Norton, ran Norton full scan three times and it will not remove it.

Whatever it is, seems to have attached itself to internet explorer and will not let it launch. Instead, it returns a message that my security is breached and I need to buy this particular software to get rid of it. I also get a balloon pop-up from the system tray that says:

System Alert: Malware threats
Your computer is infected with a back door Trojan that allows the remote attacker to perform various malicious actions. Click this ballon to download malware removal software.

If there is some way you can tell me how to get rid of it, I appreciate it.

The way I know get to the internet is through an application called Advanced Browser


I'd google the exact phrase that you are getting as a warning message, and go from there.

Good luck,

Ray
_________________
'73 ///M2 2.5
'84 ///M635CSi



Date: 1-13-07 07:19
From: TTyMiller View user's profile
Subject: Re: PC Virus or spyware, how can I can get rid of it?

Esty is right clean the system is about the only way to rid yourself of that.

good luck
_________________
'75 Alpine Weiss I
'94 530iT Dinan
'66 Mustang Conv
'66 Mustang Coupe (Garage Queen)
'05 Mazda 3



Date: 1-13-07 07:20
From: TTyMiller View user's profile
Subject: Re: PC Virus or spyware, how can I can get rid of it?

Esty is right clean the system is about the only way to rid yourself of that.

good luck
_________________
'75 Alpine Weiss I
'94 530iT Dinan
'66 Mustang Conv
'66 Mustang Coupe (Garage Queen)
'05 Mazda 3



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