Lorfjord wrote:

And perhaps, in the future you could be more sensitive to the needs of your customers, and return their calls in a more timely fashion. I believe that it is normal that a customer gets upset, when they are ignored and monies have changed hands. And we as an 02 group would have never had to watch this debacle, in the first place. and since this is the personal attacks thread, I cant get any nicer.

I agree 110%. When I first started Seams Perfect, customer service was second to none. I used to be able to tell you the names, what year, and what colour 02, and most of the cities in which every one of my customers lived. Many of them had my cell phone number, and more than once, I pulled over to take a call on my way home from work. I once spent nearly half an hour on the phone, long distance to Puerto Rico, sitting in my 535i 4 blocks from my house.

Since then, things have changed. We got busier and busier, to the point that I could no longer personally take any phone calls. If I answered the phone while I was at the shop, my productivity went to hell, and then people were angry that their items weren't getting done in time. It's a double edged sword. So, I quit taking phone calls, and stayed working in the shop. Then I hired more staff, and expanded my business, to the point where I became a delegator, rather than a worker anymore. At that point, no time for phone calls, or email. It's a slippery slope.

Ultimately, what I need is a good counter person. Someone who can answer the phone, deal with customers, and make sure people are informed. I'm actually thinking of bringing my soon to be retired mother into the fold, so she can do that a few days a week. Time will tell if that works, I guess.

I have never, ever ripped anyone off, or forgotten about anyone. I live, and breath me shop, and my patrons. I never wanted to have customer service complaints, it actually pains me to have them. I lose sleep over it, I stress about it, and I even lost my marriage because of this shop, and the amount of time I dedicated to it. In hindsight, if I knew what this place was going to cost me, I would have closed shop 2 years ago, and went back to work for someone else. Simply not worth it.

Al
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67 1600
77 630csi
81 323i
68 VW Bug
06 Volvo V50

AlCanuck wrote:

The original email from Esty went something like this..... " I am looking for a tan carpet for my 2002. I would like a sample of everything you offer in tan, around $200. Upon looking at your sample page, I think that I would like to see Fawn, and Saddle". My reply went something like this..... " I don't offer a lot of tan in the $200 range, and I don't suggest using the fawn. It is rather nasty, and not a set I would sell to anyone. If you would like to spend more, I can supply some more samples in tan". After that, I cut a small swatch of saddle, grabbed a business card, and dropped them both in an envelope. I addressed the envelope, and then dropped it in a mailbox the following day, on my way home from work. It arrived in Shitwater Mississippi almost 2 weeks later. Al

perhaps this display of memory failure might explain how you forgot that you recently promised 6 or 7 guys a carpet delivered in time for xmas and forgot to do that

your fable above does as always, twist in your favor but it's basically a lost cause for you now larson...your reputation sucks
_________________
Portrait of a Deadbeat

AlCanuck wrote:

I even lost my marriage because of this shop, and the amount of time I dedicated to it. In hindsight, if I knew what this place was going to cost me, I would have closed shop 2 years ago, and went back to work for someone else. Al

and it couldn't have happen'd to a more deserving guy...



you reap what you sew
get get what you give
you're the cause of everything that happens to you
etc
etc
ect
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Portrait of a Deadbeat

Um....I believe I read that he's out of all carpet (LHD, RHD, etc..).

That leads me to believe that he's filled all of his orders. I haven't heard otherwise from any of the purchasers.

I've only heard your rabble-rousing surmising, (p)est.

Actually, I don't even care. You've made your point ad nauseum.......yet still there are many 02'ers ready/willing to buy. Including me, when he gets back into doing all of this again. Why, you'd ask? Because even if it takes awhile and there's not the greatest communication, I know I'll get my order filled.

If I need a carpet kit tomorrow.....I'll go to World Upholstery.

Jerry
_________________
Jerry Curry
Salem, OR
-------------

esty wrote:

AlCanuck wrote: The original email from Esty went something like this..... " I am looking for a tan carpet for my 2002. I would like a sample of everything you offer in tan, around $200. Upon looking at your sample page, I think that I would like to see Fawn, and Saddle". My reply went something like this..... " I don't offer a lot of tan in the $200 range, and I don't suggest using the fawn. It is rather nasty, and not a set I would sell to anyone. If you would like to spend more, I can supply some more samples in tan". After that, I cut a small swatch of saddle, grabbed a business card, and dropped them both in an envelope. I addressed the envelope, and then dropped it in a mailbox the following day, on my way home from work. It arrived in Shitwater Mississippi almost 2 weeks later. Al perhaps this display of memory failure might explain how you forgot that you recently promised 6 or 7 guys a carpet delivered in time for xmas and forgot to do that your fable above does as always, twist in your favor but it's basically a lost cause for you now larson...your reputation sucks

Oh PLEASE tell me how that is a memory failure. I DO have the original email convo, but it's at the shop computer, and I'm at home on my laptop. I would love to hear your version, please?

Oh, and you're right, I only got 4 carpets shipped out last week, 3 short. I admit it, and I know it's my fault, such is life. The rest will go next week.

Best part is, do you want to know WHY the last sets didn't get done in time? I actually took a little spill on some nasty, slippery front steps at my mom's house. I have a bruise over 6" inches in diameter on my forearm, and a couple matching ones on my upper back, and waist. The arm one is worst though, as it actually impaired my ability to work for several days.

And before you post some stupid banner that says "if it ain't something....blah blah blah", I can post a pic of the bruise. It's a bad one, with a really nice contusion in the middle of it. Doc said I was lucky I didn't break my arm, and lucky I work out regularly, so my back recovered quickly. FUN.

Al
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67 1600
77 630csi
81 323i
68 VW Bug
06 Volvo V50

esty wrote:

AlCanuck wrote: I even lost my marriage because of this shop, and the amount of time I dedicated to it. I*snip*l and it couldn't have happen'd to a more deserving guy... *snip*

Now that is crossing the goddamn line, up to now i've been pretty neutral, even civil while witnissing your non stop senseless quest to slander the reputation of my friend. This latest comment of yours goes beyond normal menopausal cuntyness and into a realm of outright visciousness.

Why dont you take your pox infested, dyslexic, mentally deficient little inbred southern carcass, stuff it into that fucking mess you consider an 02 and drive off a cliff and get the fuck off our FAQ.

slash02 wrote:

Now that is crossing the goddamn line, up to now i've been pretty neutral, even civil while witnissing your non stop senseless quest to slander the reputation of my friend. This latest comment of yours goes beyond normal menopausal cuntyness and into a realm of outright visciousness. Why dont you take your pox infested, dyslexic, mentally deficient little inbred southern carcass, stuff it into that fucking mess you consider an 02 and drive off a cliff and get the fuck off our FAQ.

you hit the nail on the head...he's your friend, not mine

defending him doesn't change who & what he is & how he treats people.."your friend" should be ashamed but he's too big of a pompous asshole to see it for himself...to see himself...










and right on..."our FAQ"...not your FAQ
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Portrait of a Deadbeat

because we don't ban people like esty, anyone can say what they want, which makes it even more imperative we use some discretion in dealing with others on faq
Esty is not going to change, she will be a bitch till she goes away someday, or others go away because of her and migrate to bimmerforums.com, where she can't get away with her attitude. and if we ban/censor her, she'll find somewhere else to be a bitch, just because she can.
she's like a 10 year old that has had no supervision in her life and has a potty mouth because dad and mom never disciplined her.

she went over the line a long time ago. Stevie and Robbo should reconsider the non-censor stance of this forum so anyone else that happens to come along like her doesn't cause so much grief.
_________________
gwb72tii

If you don't know where you are going, you might wind up someplace else.
Yogi Berra

esty wrote:

AlCanuck wrote: I even lost my marriage because of this shop, and the amount of time I dedicated to it. In hindsight, if I knew what this place was going to cost me, I would have closed shop 2 years ago, and went back to work for someone else. Al and it couldn't have happen'd to a more deserving guy...

Wow, that's shitty, even for you.

Al
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67 1600
77 630csi
81 323i
68 VW Bug
06 Volvo V50

AlCanuck wrote:

Wow, that's shitty, even for you. Al

"Dude, fucking myselself, with a chainsaw, from the mouth down" tends to bring out the worst in me

since you've been doing the research, you know, even if you don't admit it...you're the one that took it to the gutter...i'm as comfortable there as in an intelligent debate
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Portrait of a Deadbeat

esty wrote:

AlCanuck wrote: Wow, that's shitty, even for you. Al "Dude, fucking myselself, with a chainsaw, from the mouth down" tends to bring out the worst in me since you've been doing the research, you know, even if you don't admit it...you're the one that took it to the gutter...i'm as comfortable there as in an intelligent debate

Fair enough, I added fuel to the fire, no doubt. But here's the thing, it's YOUR FIRE. Yes, I sure as hell said some nasty things, and most of them(all of them?) I meant. I admit it, you win, I was nasty to you. Our war is done, you can have it, does it feel good?

Problem is, you've moved on from me. Now you attack ANYONE who is either associated with me, or has defended me in the past. Hell, even people I have nothing to do with, you attack. You're a trouble maker, you said it yourself. Ypu're a cancer in the FAQ, and it is my opinion, that you need to be cut out.

Al
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67 1600
77 630csi
81 323i
68 VW Bug
06 Volvo V50

AlCanuck wrote:

Oh, and you're right, I only got 4 carpets shipped out last week, 3 short. I admit it, and I know it's my fault, such is life. The rest will go next week. Best part is, do you want to know WHY the last sets didn't get done in time? I actually took a little spill on some nasty, slippery front steps at my mom's house. I have a bruise over 6" inches in diameter on my forearm, and a couple matching ones on my upper back, and waist. The arm one is worst though, as it actually impaired my ability to work for several days. And before you post some stupid banner that says "if it ain't something....blah blah blah", I can post a pic of the bruise. It's a bad one, with a really nice contusion in the middle of it. Doc said I was lucky I didn't break my arm, and lucky I work out regularly, so my back recovered quickly. FUN. Al

excuses....you're always have excuses...always, in the grip of desperation, after your failure to deliver as promised, you post some long sucking up, sympathy seeking thread to explain how your emails dead, your pc's broken, your phone got disconnected or you fell on your fat ass a bruised your leg

yes, please, i'd like to see a pic of your bruise
_________________
Portrait of a Deadbeat

Well, Kirin was at the shop yesterday, and I had him shoot a pic of my bruise. He's on a ferry to Vancouver Island right now, but as soon as he uploads it, I'll post it. I actually measured it, and it goes from my elbow, half way up my forearm, and is shaped like the edge of concret stairs. There is a white hemotoma in the middle of it, looks like a golf ball.

Coputer blew up it's motherboard couple months back. Was fixed under warranty by HP, but somewhere, I have a copy of the repair order.

Internet/email down? Hell yes, check this season's weather in my area. Have a look at the wind storms, rain storms, and snow thay knocked hundreds of people's power out, as well as cable, telephones, you name it. My internet is STILL spotty, and they are doing rolling brown outs of all the street lights in my area these days. Nasty stuff.

Phone never got disconnected, but the shop phone is a cell phone, and it got lost for quite some time, when one of my guys brought it home in his pocket. Shit happens.

Al
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67 1600
77 630csi
81 323i
68 VW Bug
06 Volvo V50

Look guys, I've illustrated Esty's disillusionment in one post! Be careful, reading it all in one go might give you an aneurysm! Here we go!

esty wrote:

all you guys that got your new xmas carpets from larson show us what a set looks like...

esty wrote:

ibjettin wrote: Merry Christmas! Let's see if we can get along for the Holidays. that's why a posted this thread mr jettin...i'm trying to get some good visions of canuck in the xmas spirit http://i42.photobucket.com/albums/e309/estyanne/scam2.jpg[/img] http://i42.photobucket.com/albums/e309/estyanne/typicalscam.jpg[/img] i have no doubt that he made good on his promises

esty wrote:

ibjettin wrote: C'mon Esty, you're trying to ruffle feathers Merry Christmas and Happy New Year! i don't deny the truth.... merry holidays to you & everyone else that celebrates too mr jettin

Nice image leeching here, I'm sure the people who pay money to host them really appreciate it!

esty wrote:

K-Swiss wrote: Esty to SHUT THE FUCK UP! you know anything dude?

esty wrote:

pkbinplano wrote: Whats the beef ? Promised before X-mas, recieved before X-mas. So STFU. no beef, just curious...i assume you're one of the 6 or 7 that bought and received a set?..i don't remember you ordering carpet in larson's mid november appeal for money i'd be willing to bet all the dudes, if any DID NOT get what they were promised when they paid larson again, are you one of the 6 or 7 that paid for a carpet set to be delivered by xmas...if not, then perhaps you might consider STFU because you have no credibility in the matter and are not qualified to answer

esty wrote:

pkbinplano wrote: What ? You want a pic ? Are you saying I'm not creditable ? Just what are you saying ? you were one of the handful that ordered a new set to be delivered by xmas? if not, yes, i'm saying you are not qualified to answer the question...and yes, i'm saying if you were not part of the larson b4 xmas scam, your response would is not/not be credible simply stating promised by, received by doesn't mean anything...did you order a set of new carpet from larson in mid november and did you get it before today? it's really a simple, easy to answer question...either yes you did order and recv your carpet or no you didn't order

esty wrote:

Biscuit3 wrote: Do you happen to have anything left in RHD? I'm thinking about changing to navy blue. ...................................................BUYER BEWARE.....................................................

esty wrote:

AlCanuck wrote: we have MANY happy customers, from a simple carpet set, to complete interiors. Al and...you have an equal number, perhaps more, VERY UNHAPPY BUYERS

esty wrote:

Lorfjord wrote: work looks good, did you send Esty the same quality fabric? mr lorfjord, i never bought anything from larson, we never actually made it to the money exchange...fortunately for me i figured out his games in the preliminary shopping process and shy'd away from him i do have a car, i recently bough that does have a set of his rugs installed and as soon as i get time, i'll take some pic's of the "run of the mill brown carpet", he sold, instead of the hi-quality, imported material he's displaying

esty wrote:

AlCanuck wrote: The original email from Esty went something like this..... " I am looking for a tan carpet for my 2002. I would like a sample of everything you offer in tan, around $200. Upon looking at your sample page, I think that I would like to see Fawn, and Saddle". My reply went something like this..... " I don't offer a lot of tan in the $200 range, and I don't suggest using the fawn. It is rather nasty, and not a set I would sell to anyone. If you would like to spend more, I can supply some more samples in tan". After that, I cut a small swatch of saddle, grabbed a business card, and dropped them both in an envelope. I addressed the envelope, and then dropped it in a mailbox the following day, on my way home from work. It arrived in Shitwater Mississippi almost 2 weeks later. Al perhaps this display of memory failure might explain how you forgot that you recently promised 6 or 7 guys a carpet delivered in time for xmas and forgot to do that your fable above does as always, twist in your favor but it's basically a lost cause for you now larson...your reputation sucks

esty wrote:

AlCanuck wrote: I even lost my marriage because of this shop, and the amount of time I dedicated to it. In hindsight, if I knew what this place was going to cost me, I would have closed shop 2 years ago, and went back to work for someone else. Al and it couldn't have happen'd to a more deserving guy... you reap what you sew get get what you give you're the cause of everything that happens to you etc etc ect

You're really quite worthless for this one. While we're doling out cheap shots, I gotta say - Your red and white car may have one of the worst color schemes I've ever seen on not only '02s, but on any car. Hell, even bright puke-green Buicks with lift kits and 26" wheels are more pleasing to the eye. I know I'm not alone in this.

esty wrote:

slash02 wrote: Now that is crossing the goddamn line, up to now i've been pretty neutral, even civil while witnissing your non stop senseless quest to slander the reputation of my friend. This latest comment of yours goes beyond normal menopausal cuntyness and into a realm of outright visciousness. Why dont you take your pox infested, dyslexic, mentally deficient little inbred southern carcass, stuff it into that fucking mess you consider an 02 and drive off a cliff and get the fuck off our FAQ. you hit the nail on the head...he's your friend, not mine defending him doesn't change who & what he is & how he treats people.."your friend" should be ashamed but he's too big of a pompous asshole to see it for himself...to see himself... and right on..."our FAQ"...not your FAQ

esty wrote:

AlCanuck wrote: Wow, that's shitty, even for you. Al "Dude, fucking myselself, with a chainsaw, from the mouth down" tends to bring out the worst in me since you've been doing the research, you know, even if you don't admit it...you're the one that took it to the gutter...i'm as comfortable there as in an intelligent debate

esty wrote:

AlCanuck wrote: Oh, and you're right, I only got 4 carpets shipped out last week, 3 short. I admit it, and I know it's my fault, such is life. The rest will go next week. Best part is, do you want to know WHY the last sets didn't get done in time? I actually took a little spill on some nasty, slippery front steps at my mom's house. I have a bruise over 6" inches in diameter on my forearm, and a couple matching ones on my upper back, and waist. The arm one is worst though, as it actually impaired my ability to work for several days. And before you post some stupid banner that says "if it ain't something....blah blah blah", I can post a pic of the bruise. It's a bad one, with a really nice contusion in the middle of it. Doc said I was lucky I didn't break my arm, and lucky I work out regularly, so my back recovered quickly. FUN. Al excuses....you're always have excuses...always, in the grip of desperation, after your failure to deliver as promised, you post some long sucking up, sympathy seeking thread to explain how your emails dead, your pc's broken, your phone got disconnected or you fell on your fat ass a bruised your leg yes, please, i'd like to see a pic of your bruise

So, tell me, does anyone take her seriously?

blue7500 wrote:

So, tell me, does anyone take her seriously?

No.
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67 1600
77 630csi
81 323i
68 VW Bug
06 Volvo V50

AlCanuck wrote:

blue7500 wrote: So, tell me, does anyone take her seriously? No.

he said does anyone....your a nobody larson

and mr blueboy you forgot something....beware of DEADBEATS

thanks for the tribute, i'm humbled by the attention i garner...and i thought nobody was paying attention anymore....i guess not everyone's ignoring me....thanks dude







and say blueboy, i heard larson's taking orders for left over phantom headliners...better get your order in early ....
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Portrait of a Deadbeat

esty wrote:

he said does anyone....your a nobody larson

HAHA, you crack me up.
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67 1600
77 630csi
81 323i
68 VW Bug
06 Volvo V50

AlCanuck wrote:

esty wrote: he said does anyone....your a nobody larson HAHA, you crack me up.

larson for a change i was trying to say something nice about you...would you have preferred i said, a lying, conniving, disrespectful, arrogant, thieving deadbeat...with rotten teeth

you're scum larson...scum and nothing you could possibly say will change that....you can't piss me off, you don't upset me....and i like fucking with you cause you make it so easy to do
_________________
Portrait of a Deadbeat

esty wrote:

AlCanuck wrote: esty wrote: he said does anyone....your a nobody larson HAHA, you crack me up. larson for a change i was trying to say something nice about you...would you have preferred i said, a lying, conniving, disrespectful, arrogant, thieving deadbeat...with rotten teeth you're scum larson...scum and nothing you could possibly say will change that....you can't piss me off, you don't upset me....and i like fucking with you cause you make it so easy to do

Keep on going, Esty. WoooHoooo, HAHAHAHAHAHAH, you crack me up every time you post. Thanks for the laughs.

Al
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67 1600
77 630csi
81 323i
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06 Volvo V50

why aren't the rest of your lackeies around trying to save you from yourself, as usual


larson, now that you've finally been outed for what you really are, i'm gonna miss campaigning against you...


i'll bet if you offer to make 3 more sets of rugs, there would be immediate takers that would eagerly send you money
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Portrait of a Deadbeat

esty wrote:

why aren't the rest of your lackeies around trying to save you from yourself, as usual larson, now that you've finally been outed for what you really are, i'm gonna miss campaigning against you... i'll bet if you offer to make 3 more sets of rugs, there would be immediate takers that would eagerly send you money

Nobody is here to reply to you, because nobody cares about you. We're all laughing at you, and kind of pity you, really.

I've hardly been "outed" for anything, but thanks for trying. At least you continue to crack me up.

Al
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67 1600
77 630csi
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68 VW Bug
06 Volvo V50

AlCanuck wrote:

I've hardly been "outed" for anything Al

so did i miss something....you haven't owed blunt and cris money for parts you got from them long ago and still haven't fully paid for...and all 7 of those guys you promised rugs before xmas, actually got them before christmas, like you said would happen?

and there are still a couple of more people you're in debt to that haven't spoken up yet...you've paid them as well

blunt and cris lied about you larson...is that correct? if that's correct Chins, i'll apologize to you and the entire forum
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Portrait of a Deadbeat

esty wrote:

AlCanuck wrote: I've hardly been "outed" for anything Al so did i miss something....you haven't owed blunt and cris money for parts you got from them long ago and still haven't fully paid for...and all 7 of those guys you promised rugs before xmas, actually got them before christmas, like you said would happen? and there are still a couple of more people you're in debt to that haven't spoken up yet...you've paid them as well blunt and cris lied about you larson...is that correct? if that's correct Chins, i'll apologize to you and the entire forum

Don't simplify it so much. I offered explanations to it, and as for a late delivery, is that anything new?

Where's the "out"?

Go to bed, I'm done with. My sides still hurt from laughing at you. So sad, really.

Al
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67 1600
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68 VW Bug
06 Volvo V50

AlCanuck wrote:

Don't simplify it so much. I offered explanations to it, and as for a late delivery, is that anything new? Al

it is simple larson....a few of your "beloved faq'ers" sent you parts, you profited but still haven't paid the guys...

why are explanations...or in your case, excuses necessary...you should have paid them upon receipt...

it's doubtful any of your attempts at misdirection will take the stink off you now larson
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Portrait of a Deadbeat