(nt)

send em to eb2002 at sbcglobal.net or even better just hit me up on aim and do a direct connect

thanks

but the Department of Insurance only has jurisdiction involving matters between a carrier and a policy holder, but in this case Eric is only a potential property damage claimant and not insured with Progressive. If Eric has a police report or a written statement from the other party, he can forward that to Progressive (certified letter), if not the chances for success are very slim...

in Cal, I'll try and advise you on what to do. I'll need the incident, responsibility and what you've done to date. Maybe a duber for the chairman of Progressive (he was busted for hemp in New Zealand some years back) might help. I wonder how our faqer from Orange County has progressed with his problem with Progressive and the lack of UMPD on his policy?

URL: http://pageproducer.arczip.com/mdyjc/BMW2002page1.html
establish fault first. Then they want to settle and close the books as much as you do. If their insured is denying fault, you must start there. The car is totaled, so forget cost of repair and concentrate on value of car at the time of loss.
You want them to admit fault, and send a claims adjuster. The car wants to look as if it were perfect at the time of loss. Don't remove parts or make repairs until it's adjusted. Most of the adjusters I worked with were reasonable if the car or shop owner was the same. Most of those who are not reasonable work for AAA.

...like all the receipts from any restoration work you've had done.

reciept I could find and the best pre-damage photos I had over to Kinko's and made two copies of everything (one reciept to a page), three hole punched everything, and put each set of copies in an inexpensive binder (one for me, one for them) with the photos in front and the reciepts in chronological order.

Assuming you've done a fair amount of work (both improvements and maintenance) to the car over the time you've had it, having all your documentation neatly organized in a binder makes it easy to present your value justification, and having each reciept on a separate page bulks up the content and shows that you've been consistant in maintaining and improving the car.