So my insurance company can do nothing for me anymore. But they have told me not to accept any blame at all. and the other insurance company(progressive) is not picking up nor returning any of my phone calls starting two weeks ago. I do however have their address and it is on the other side of the city(SF). I am going to show up in person so there is no way that they can avoid me but I do not know what to bring. I am thinking that a folder with every picture that I have of the car would be a good thing to bring anything else? Also, what should I say to them? I know be polite but....I will try my best